Knock knock, your groceries are at your door

The pandemic transformed how we worked, socialised – and shopped for groceries. Retailers dramatically upped their game so customers could avoid crowds; we’re grateful that we never again have to push a squeaky trolley with a wonky wheel down a cold aisle looking at wilted lettuce.😜 And the race between different stores to capture the market is ramping up. After Checkers’ successful launch of the Checkers Sixty60 delivery service in 2019, Pick n Pay and Woolworths followed suit in 2020. Now Spar will launch SPAR2U next month though the service (which includes groceries and liquor) will only be available for selected stores in Gauteng’s northern suburbs during its trial phase. 

How are its competitors doing? Checkers’ Sixty60, which promises delivery within an hour, is by far the most popular; it has cheaper deals and greater coverage, with services stretching across the country (though most of its stores are concentrated in Joburg, Cape Town and eThekwini). 

Pick n Pay launched its delivery service after partnering with Bottles, an alcohol delivery app, at the onset of the pandemic in April 2020. It later acquired Bottles and rebranded itself to Pick n Pay asap! last August. You can earn points using your Smart Shopper card and the service also promises same-day delivery. It’s not yet available in the Northern Cape, North West, Limpopo or Mpumalanga. Then in December Woolworths launched Woolies Dash. Its customers have the option to chat with a “personal shopper” while making purchases. It has the smallest coverage and its services are only available to shoppers within a 5km radius of selected stores in the Western Cape, Gauteng and KwaZulu-Natal. Note that each retailer has different delivery fees. The increasing competition is great news for consumers – happy shopping! 🛒

This article appeared as part of The Wrap, 24 February 2022. Sign up to receive our weekly updates.