#Adulting: An app to speed up service delivery

With all this talk of local government elections, you’re probably wondering if service delivery will get going in your neighbourhood. How do you get that gaping pothole or broken street light fixed? Thanks to an app called My Smart City, you can now report such issues fairly easily.

The app, introduced in July by a company called Acumen Software, allows you to report potholes, monitor power or water outages, communicate with local municipal officials, and more. It’s integrated with the relevant city’s call management system, though for now it’s only available to those in the cities of Cape Town and Joburg. Now let’s hope our freshly-minted elected officials ensure the app leads to action…

This article appeared as part of The Wrap, 11 November 2021. Sign up to receive our weekly updates.